Instant vs Interakt
Both run on the official WhatsApp Business API, so the messages, the templates and Meta’s per-conversation rates are the same either way. What differs is what the software around them costs and what it includes before you add anything on.
Entry plan with WhatsApp
Interakt: ₹2,799/mo + taxes — Growth. The free Starter plan is Instagram only
The plan most teams land on
Interakt: ₹3,799/mo + taxes — Advanced
AI replies
Interakt: ₹2,499/mo add-on. 100 AI messages included, then ₹0.50 each
Channels in one inbox
Interakt: WhatsApp and Instagram
Free trial
Interakt: Offered, but the length is not stated on the pricing page
Meta’s conversation charges
Interakt: Their pricing page states no markup on Meta’s conversation rates
Team members
Interakt: Unlimited agents on Growth and Advanced
Sales pipeline
Interakt: A separate Sales CRM plan at ₹2,499/mo for 5 agents, then ₹499 per agent
Interakt figures read from their own pricing page on 25 September 2026, and quoted as published. Prices change — check theirs before you decide. Meta’s own per-conversation charges are the same whichever platform you use.
- You want AI replies working from day one without a second subscription and a per-message meter.
- You answer on Messenger as well as WhatsApp and Instagram.
- The monthly software bill matters — the comparable tiers are ₹799 against ₹2,799.
- You want the pipeline and the inbox to be the same record, not two products.
- You need more than one user on the cheapest paid plan — Instant’s Starter is a single seat, and Interakt’s Growth is not.
- You are already running their Sales CRM and your team is trained on it.
- You want a free tier to sit on indefinitely, if Instagram alone is enough for now.
Try it before you switch
Fourteen days, every feature, no card. Keep your number — embedded signup moves it across for you.
Keep reading
- What Instant costsThree plans, the whole product on each, and Meta’s conversation charges billed to you at Meta’s own rates.Read
- One number, the whole teamWhatsApp, Instagram and Messenger in a single inbox, with assignment, notes and full history on the contact.Read
- Maya answers firstThe AI agent replies from your own content around the clock and hands over the moment a person is needed.Read
