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Comparison

Instant vs Interakt

Both run on the official WhatsApp Business API, so the messages, the templates and Meta’s per-conversation rates are the same either way. What differs is what the software around them costs and what it includes before you add anything on.

Entry plan with WhatsApp

Instant: ₹499/mo — Starter, one number and the shared inbox

Interakt: ₹2,799/mo + taxes — Growth. The free Starter plan is Instagram only

The plan most teams land on

Instant: ₹799/mo — Growth, with AI and automations included

Interakt: ₹3,799/mo + taxes — Advanced

AI replies

Instant: Maya is part of Growth. Unlimited replies, no per-message fee

Interakt: ₹2,499/mo add-on. 100 AI messages included, then ₹0.50 each

Channels in one inbox

Instant: WhatsApp, Instagram and Messenger

Interakt: WhatsApp and Instagram

Free trial

Instant: 14 days, every feature, no card

Interakt: Offered, but the length is not stated on the pricing page

Meta’s conversation charges

Instant: Billed by Meta, to you, at Meta’s published rates

Interakt: Their pricing page states no markup on Meta’s conversation rates

Team members

Instant: Starter is a single user; Growth and Business add the team

Interakt: Unlimited agents on Growth and Advanced

Sales pipeline

Instant: Included — deals run on the conversation itself

Interakt: A separate Sales CRM plan at ₹2,499/mo for 5 agents, then ₹499 per agent

Interakt figures read from their own pricing page on 25 September 2026, and quoted as published. Prices change — check theirs before you decide. Meta’s own per-conversation charges are the same whichever platform you use.

Choose Instant when
  • You want AI replies working from day one without a second subscription and a per-message meter.
  • You answer on Messenger as well as WhatsApp and Instagram.
  • The monthly software bill matters — the comparable tiers are ₹799 against ₹2,799.
  • You want the pipeline and the inbox to be the same record, not two products.
Choose Interakt when
  • You need more than one user on the cheapest paid plan — Instant’s Starter is a single seat, and Interakt’s Growth is not.
  • You are already running their Sales CRM and your team is trained on it.
  • You want a free tier to sit on indefinitely, if Instagram alone is enough for now.

Try it before you switch

Fourteen days, every feature, no card. Keep your number — embedded signup moves it across for you.

See the other comparisons