Instant vs AiSensy
Both run on the official WhatsApp Business API, so Meta’s per-conversation charges are identical either way. The difference is what you can work out before you sign up: AiSensy publishes its add-ons and a free tier but not its paid plan prices, and its AI is billed separately from the platform.
Paid plan prices
AiSensy: Not published on their pricing page — it asks you to compare plans
A free tier
AiSensy: A Free Forever plan, under their fair-use policy
AI replies
AiSensy: AI Agent Builder ₹1,350/mo for 1,000 AI messages, on top of the plan
Chatbot building
AiSensy: Drag-and-drop builder ₹2,500/mo for 5 chatbots, or ₹2,250 billed annually
Team members
AiSensy: Unlimited users
Channels in one inbox
AiSensy: WhatsApp
Meta’s conversation charges
AiSensy: Meta’s own rates; conversation credits recharged separately, pre-paid
An Indian number
AiSensy: Virtual number add-on: ₹2,000 + GST a year, or ₹299 a quarter
AiSensy figures read from their own pricing page on 27 September 2026, and quoted as published. Prices change — check theirs before you decide. Meta’s own per-conversation charges are the same whichever platform you use.
Choose Instant when
- You want AI answering from day one without a second subscription and a message meter — ₹799 all in, against a plan price plus ₹1,350 for a thousand AI messages.
- You answer on Instagram and Messenger as well as WhatsApp.
- You would rather read the price than request it.
- You want the pipeline, the inbox and the AI to be one product with one bill.
Choose AiSensy when
- You want to start on a free plan and stay there — Instant has a trial, not a free tier.
- You need many people in the account from the outset; their users are unlimited and Instant’s Starter is a single seat.
- You prefer pre-paid conversation credits to charges landing on a card.
Your customers are already typing
Set up in an afternoon, free for 14 days, no card required. Worst case you learn what your customers have been asking all along.